Privacy Policy
Updated: 2/24/2025
This Privacy Policy applies to Serrano Industries LLC and subsidiaries (collectively, “Serrano Technology”, “George Serrano” “we”, “us”, or “our”) and covers our processing activities as a Managed IT Services, Cybersecurity Provider and Digital Marketing Agency.
- Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains the types of personal information we collect, how we use it, the parties with whom we share it, and the choices you can make about our use of the information. We also describe the measures we take to protect your personal information’s security and how you can contact us about our privacy practices.
- Information We Collect
We may collect your personal data in the course of our business activities, including through your use of our websites, when you use our services or request information from us, when you engage with our customer support, or as a result of your relationship with one or more of our staff or clients. The personal data collected varies and may include your name, contact details, IP address, information related to your devices, and any other information you choose to provide.
- Use of Information
We use the personal information we collect for various purposes, including: – To provide our services – To communicate with you – To maintain our business operations – To comply with legal and regulatory obligations – For recruitment purposes – For business development activities – To analyze and improve our services
- Sharing of Information
We do not share any client data with third parties. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent.
- Rights and Choices
In accordance with applicable law, you may have the right to: – Access to the personal data we hold about you – Request that we correct, delete, or restrict the processing of your personal data – Object to our processing of your personal data – Request data portability To exercise these rights, please contact us at info@serranotechnology.com
- Data Security
We maintain appropriate technical and organizational measures designed to protect your personal data against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
- Data Retention
We store personal data for as long as necessary to fulfill the purposes for which we collect the data, except if required otherwise by law.
- SMS & Email Data
Serrano Technology LLC is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties.
We collect only the information necessary to provide and improve our services. This may include name, mobile number, email address, etc. We do not sell, rent, or share this information with any third parties.
The information collected is used solely for communicating with the intended party. We do not share your information with external parties for marketing or any other purposes.
You have the right to access, correct, or delete your information. If you have any concerns or questions about your data, please contact us at info@serranotechnology.com
- Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this privacy policy.
- Contact Us
If you have any questions, comments, or complaints about this Privacy Policy, please contact us at info@serranotechnology.com